The Napoleon ACCU-PROBE ProX Wireless Bluetooth Smart Thermometer has quickly become one of my favorite grilling tools.
Setup was straightforward: pair it once, and the app walks you through everything intuitively. The accuracy is spot-on compared to my old wired thermometers, and it's versatile for grilling, roasting, smoking, even sous vide or air frying. No more constant checking or guesswork—perfect results every time.

What really stands out, though, is Napoleon's exceptional customer service. I had an issue where readings were off amd i was getting errors, and it turned out to be my mistake—I hadn't kept the probe fully inserted into the potato during the cook. When I reached out, their support team didn't hesitate or make me feel dumb. They patiently walked me through multiple troubleshooting steps: checking connections, cleaning contacts, verifying insertion depth, testing in different scenarios, and even app resets. After we ruled out other causes, they went above and beyond and sent me a full replacement probe—no questions, no hassle, even though the fault was 100% on me for user error.
In an age where companies often push warranty fine print or make returns a nightmare,
Napoleon treated me like a valued customer. That level of care turned a minor frustration into complete confidence in the brand.
Overall, I highly recommend the ACCU-PROBE ProX—top-tier performance paired with outstanding support. If you're serious about grilling or smoking, this is worth every penny. 5 stars, no question!